Refund policy

  • All returns may be subject to a maximum of 20% of the order total to cover restocking and shipping.
  • Buyer agrees that they are responsible for packaging item returns appropriately and item must be received intact, no open product.
  • Paragon Spirits reserves the right to inspect returns prior to tendering a refund or shop credit.
  • Paragon Spirits reserves the right to treat order cancellations as refunds and we may retain up to a maximum of 20% of the order total for restocking and shipping fees in order to cover the costs incurred by us to ship and return a package.
  • Paragon Spirits reserves the right to withhold any refunded amount or shop credit until such time as we receive returned items from customers and/or shipping carriers.
  • Paragon Spirits reserves the right to offer shop credit instead of a refund if warranted.
  • Our goal is to ensure that all customers are satisfied, should you have a concern, please email our Customer Support Team or call 707.360.0856.